Vietnam eVisa FAQ

The main reason is that payment usually covers the review and processing activity itself, not only the final approval outcome. If the authority has already started handling the file, the fee may already be considered used.

This is why travelers should avoid thinking of a visa fee like a normal online purchase with easy returns.

Before submission, make sure you understand:

• which part of the total is the government fee;
• which part is a service or support fee;
• whether any refund policy applies only in limited cases;
• whether a correction or reapplication would require new payment.

The most useful first step is not the refund question. It is to identify why the application was refused. Common issues include:

• passport-detail mismatches;
• unclear or weak uploads;
• inconsistent trip details;
• choosing the wrong route or entry type.

If those issues are not fixed, a second payment can simply repeat the same outcome.

Read the rejection reason carefully, then review the full Vietnam visa requirements checklist before paying again. If your revised file is ready, continue to the secure application flow. For service-policy questions, also check the refund policy.

• Some travelers with prior issues may still be able to apply.
• A criminal record can still increase scrutiny or risk of refusal.
• This is not a situation where guessing or hiding details is worth the risk.

Authorities may look at factors such as:

• the seriousness of the offense;
• how recent it was;
• whether the application disclosures are accurate;
• whether there are any immigration or prior travel-related issues tied to the case.

Because of that, there is usually no single universal answer that fits every traveler.

The worst approach is to assume the issue is irrelevant and submit an incomplete or misleading application. A refusal tied to incorrect disclosure can create a bigger problem than a case that was reviewed honestly from the start.

Before you submit:

• read the application questions carefully;
• make sure your passport and identity information are exact;
• avoid any disclosure mismatch;
• review the broader document checklist so the rest of the file is clean and consistent.

If your case has any complexity, use the live Vietnam visa requirements page as your baseline and make sure the rest of the application is strong before paying. If your documents and trip details are ready, continue to the secure application flow.

If you notice the mistake almost immediately, there may still be a chance to contact support or the relevant portal before the application moves deeper into review. That is the best-case scenario.

Once the file is already being processed, some corrections may no longer be accepted. In that case, the realistic outcome is often:

• wait for guidance from support or the portal;
• withdraw only if that is an available and sensible option;
• submit a new application with corrected details if edits are not allowed.

Do not say “my form is wrong” in general terms. Write down the precise issue:

• wrong passport number;
• wrong middle name;
• wrong arrival date;
• wrong upload.

That makes support communication faster and cleaner.

Errors in identity, passport, nationality, and visa type are high risk. Small non-critical differences may be easier to fix, but you should still confirm rather than assume.

If you contact support, have ready:

• application reference number;
• passport number;
• traveler name exactly as entered;
• short explanation of the incorrect field and the correct replacement.

If processing is already advanced, the fastest clean solution can be a new application with corrected data, especially when the original file contains a passport or identity mismatch.

• Yes, hotel or accommodation details are commonly relevant.
• A hotel reservation is often the easiest proof for a tourist itinerary.
• If you are staying with a host, keep the address and host details clear instead of leaving the stay arrangement vague.

Accommodation is part of the overall travel story. Reviewers often want to see that:

• the trip is realistic;
• the stay location makes sense;
• the dates align with the rest of the itinerary.

If your accommodation, travel dates, and visa purpose do not match, the file can look weaker than it should.

Common avoidable issues include:

• hotel dates that do not match flight dates;
• using a host stay but listing hotel-style details elsewhere;
• incomplete address fields;
• changing the itinerary without re-checking whether the visa application still fits.

Review the live Vietnam visa requirements page before you submit so your accommodation details, passport file, and travel dates all align. If your trip details are ready, continue to the secure application flow.

Use recent statements rather than outdated screenshots or partial exports.

Your name should be visible and match the traveler in the application.

The funds shown should make sense for the duration and nature of the trip. A long itinerary with very weak financial evidence can look inconsistent.

If a sponsor is paying, make sure the sponsor letter, accommodation details, and travel plan all tell the same story.

A Vietnam eVisa is an electronic travel authorization that allows eligible foreign nationals to enter Vietnam for tourism, business, or transit purposes. The eVisa system enables travelers to apply online without visiting an embassy or consulate, making travel to Vietnam more convenient and accessible.

The Vietnam eVisa is linked to your passport and must be printed and presented upon arrival at Vietnamese entry points. It's available in single and multiple entry options with stays of up to 90 days.

Most foreign nationals require a Vietnam eVisa to enter Vietnam. This includes citizens from:

• North America: United States, Canada, Mexico
• Europe: All EU countries, United Kingdom, Norway, Switzerland, Russia
• Asia-Pacific: China, Japan, India, Australia, New Zealand, South Korea
• Middle East: UAE, Saudi Arabia, Qatar, and most Middle Eastern countries
• Africa: Most African countries
• South America: Brazil, Argentina, Chile, Colombia, and most South American countries

Visa-Exempt Nationalities (Limited):

• ASEAN citizens (up to 30 days for some countries)
• Some European countries (15-30 days for specific purposes)
• South Korea, Japan (15 days)
• Russia, Belarus (15 days)

Important: Always verify your specific nationality's requirements using our eligibility checker before applying.

Vietnam eVisas have different validity periods depending on the visa type:

• Tourist eVisa (Single Entry): 90 days validity, single entry
• Tourist eVisa (Multiple Entry): 90 days validity, multiple entries
• Business eVisa (Single Entry): 90 days validity, single entry
• Business eVisa (Multiple Entry): 90 days validity, multiple entries

The eVisa must be used within its validity period. Current Vietnam listings in our system are built around 90-day validity.

Vietnam offers four main eVisa types:

1. Tourist eVisa (Single Entry)

• Purpose: Tourism, sightseeing, cultural exploration
• Validity: 90 days
• Government Fee: $55 USD
• Processing Time (estimated): 3 working days (normal), 1 working day (urgent)

2. Tourist eVisa (Multiple Entry)

• Purpose: Extended tourism with multiple entries
• Validity: 90 days, multiple entries
• Government Fee: $80 USD
• Processing Time (estimated): 3 working days (normal), 1 working day (urgent)

3. Business eVisa (Single Entry)

• Purpose: Business meetings, conferences, trade exhibitions
• Validity: 90 days
• Government Fee: $55 USD
• Processing Time (estimated): 3 working days (normal), 1 working day (urgent)

4. Business eVisa (Multiple Entry)

• Purpose: Frequent business travel
• Validity: 90 days, multiple entries
• Government Fee: $80 USD
• Processing Time (estimated): 3 working days (normal), 1 working day (urgent)

Applying for a Vietnam eVisa is straightforward with our platform:

Step 1: Open the online application and select Vietnam eVisa Step 2: Choose your visa type (tourist or business, single or multiple entry) Step 3: Complete the online application form with accurate information Step 4: Upload all required documents (passport, photo, accommodation proof, etc.) Step 5: Review your application carefully Step 6: Pay the government fee and service charge securely online Step 7: Track your application status through our customer portal Step 8: Receive your approved eVisa via email as a PDF document

Before submission, compare the entered passport details and required documents with the application checklist.

Essential Documents:

1. Valid Passport

   • Must be valid for at least 6 months beyond your intended stay
   • Must have at least one blank page for entry stamp
   • Clear scan of the bio-data page

2. Passport-Size Photograph

   • Recent photo (within last 6 months)
   • White or light-colored background
   • Clear facial features, no glasses or head coverings
   • JPEG format, minimum 600x600 pixels

3. Travel Documentation

   • Proof of accommodation (hotel booking or invitation letter)
   • Return or onward flight ticket
   • Travel itinerary (recommended)

4. Financial Proof

   • Bank statements showing sufficient funds (minimum 3 months)
   • Credit card statements or traveler's checks
   • Proof of employment or financial support

Additional Documents for Business Travelers:

• Business invitation letter from Vietnamese company
• Company registration documents
• Letter from employer stating purpose of visit
• Proof of business meetings or conferences

Vietnam eVisa processing times:

• Normal Processing: 3 working days
• Urgent Processing: 1 working day in our current system

Processing times are estimates and may vary based on:

• Application volume
• Document quality and completeness
• Security checks required
• Peak travel seasons

Checking the entered details before submission can prevent avoidable corrections.

Vietnam eVisa listings currently show 1 working day urgent handling. Faster handling may help for:

• Last-minute travel plans
• Emergency travel situations
• Time-sensitive business trips
• Unexpected travel opportunities

Contact our support team to request urgent processing for your application.

If you notice an error before payment and submission, you can go back and correct it. However, once payment is made and the application is submitted, corrections become more difficult.

If you discover an error after submission:

• Contact our support team immediately
• Depending on the processing stage, we may be able to request corrections
• Some errors may require a new application

Common mistakes to avoid:

• Incorrect passport information
• Wrong travel dates
• Mismatched personal details
• Poor quality document uploads

Check the entered details before submission to reduce avoidable corrections.

Vietnam eVisa fees vary by visa type:

• Tourist eVisa (Single Entry): $55 USD (government fee)
• Tourist eVisa (Multiple Entry): $80 USD (government fee)
• Business eVisa (Single Entry): $55 USD (government fee)
• Business eVisa (Multiple Entry): $80 USD (government fee)

Additional Costs:

• Fixed service fee of $59.99 per applicant
• Any optional expedited handling shown at checkout

All fees are clearly displayed before you submit your application.

Card payments are entered through Stripe’s hosted form:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards with international usage
• Bank transfers
• Other accepted payment methods

All payments are processed through secure, encrypted channels to protect your financial information.

Government fees are generally non-refundable if an application is denied. However, our service includes:

• Expert document review to minimize rejection risk
• Pre-submission verification
• Resubmission assistance if needed
• Service support and issue resolution under our refund policy

The application checklist is intended to help travelers submit complete, consistent information. It does not affect the authority's final decision.

Vietnam eVisa holders can enter through:

• Ho Chi Minh City (SGN): Tan Son Nhat International Airport
• Hanoi (HAN): Noi Bai International Airport
• Da Nang (DAD): Da Nang International Airport
• Nha Trang (CXR): Cam Ranh Airport
• Phu Quoc (PQC): Phu Quoc International Airport
• Designated land and sea borders

Always carry your printed eVisa approval letter and valid passport when traveling.

Yes, visa extensions are possible for valid reasons. To extend your Vietnam visa:

• Visit the Immigration Department in major cities
• Provide valid reasons for extension
• Submit required documentation
• Pay extension fees

Extensions are granted at the discretion of immigration authorities and require valid justification.

Only if you applied for a multiple-entry eVisa. Single-entry eVisas allow only one entry. If you plan to leave Vietnam and return, you'll need:

• A multiple-entry eVisa (apply for this initially), or
• A new single-entry eVisa for your return trip

Planning multiple visits?

• Apply for a multiple-entry eVisa from the start
• Allow sufficient processing time between trips if applying separately
• Consider our urgent processing for last-minute returns

Upon arrival in Vietnam with your eVisa:

1. Present your printed eVisa approval letter
2. Show your valid passport (must match eVisa details)
3. Answer immigration officer's questions if asked
4. Receive entry stamp in your passport

The immigration officer will determine the exact length of stay (up to 30 days for tourist/business visas).

Yes, each traveler regardless of age needs their own Vietnam eVisa. This includes:

• Infants and children
• Minors traveling with parents
• Family members traveling together

Additional requirements for minors:

• Parental consent documentation may be required
• Birth certificates for verification
• Accompanying adult information

Having a criminal record doesn't automatically disqualify you from obtaining a Vietnam eVisa. However:

• You must declare any criminal history honestly in your application
• Each case is assessed individually by Vietnamese immigration authorities
• Serious offenses may affect eligibility
• Our team can provide guidance on specific circumstances

Important: Always be honest in your application. Providing false information can result in permanent visa bans.

Your passport must meet these requirements:

• Validity: At least 6 months remaining beyond your intended stay
• Blank Pages: At least one blank page for entry stamp
• Condition: Not damaged, torn, or defaced
• Bio-data Page: Clear and readable for scanning

If your passport doesn't meet these requirements, renew it before applying for your Vietnam eVisa.

You can track your application status through:

1. Our Customer Portal: Use your application reference number
2. Email Updates: Automatic notifications at each stage
3. Customer Support: Contact our support team

Application Status Stages:

• Application received
• Under review
• Document verification
• Approval notification
• eVisa delivery

If your Vietnam eVisa is denied:

1. You'll receive notification with the reason for denial
2. Our team will help you understand the issues
3. We can assist with addressing the problems
4. You may reapply after resolving the issues

Common reasons for denial:

• Incomplete or incorrect information
• Poor quality documents
• Insufficient financial proof
• Security concerns
• Missing required documents

Use the application checklist to catch missing or inconsistent details before submission.

Regional Climate Considerations:

North Vietnam (Hanoi, Sapa, Ha Long Bay):

• October to April: Cooler, dry season, ideal for travel
• May to September: Hot and humid, rainy season

Central Vietnam (Hue, Hoi An, Da Nang):

• February to August: Less rainfall, good weather
• September to January: Rainy season

South Vietnam (Ho Chi Minh City, Mekong Delta):

• November to April: Dry season, pleasant temperatures
• May to October: Wet season, afternoon rains

Considerations:

• Peak season: Higher prices, more crowds, better weather
• Low season: Lower prices, fewer tourists, some rain

Cultural and Historical:

• Hanoi: Capital with Old Quarter, Hoan Kiem Lake
• Ho Chi Minh City: Economic hub, War Remnants Museum
• Hue: Imperial City, ancient capital
• Hoi An: Ancient town, UNESCO World Heritage
• My Son: Cham ruins, archaeological site

Natural Beauty:

• Ha Long Bay: Stunning limestone karsts, UNESCO World Heritage
• Sapa: Mountain terraces, ethnic villages
• Mekong Delta: Floating markets, river life
• Phong Nha-Ke Bang: Spectacular caves, UNESCO World Heritage

Beaches and Islands:

• Da Nang: Beautiful beaches, modern city
• Nha Trang: Coastal resort city
• Phu Quoc: Island paradise with beaches
• Mui Ne: Sand dunes and beaches

• Currency: Vietnamese Dong (VND)
• Credit Cards: Widely accepted in major cities and tourist areas
• Cash: Preferred in markets and rural areas
• ATMs: Available in cities and major towns
• US Dollars: Sometimes accepted in tourist areas

Vietnam is generally very safe for tourists. The country has:

• Low crime rates in tourist areas
• Friendly and welcoming people
• Good infrastructure in major destinations
• Reliable transportation systems

Safety Tips:

• Exercise standard travel precautions
• Be cautious with traffic (especially motorbikes)
• Keep valuables secure
• Use reputable tour operators
• Stay informed about local conditions

Recommended (Not Mandatory):

• Routine vaccinations (measles, mumps, rubella, etc.)
• Hepatitis A and B
• Tetanus and typhoid
• Japanese encephalitis (for rural areas)
• Rabies (for extended stays or rural areas)

Important: Consult with a travel health specialist before your trip to Vietnam. No mandatory vaccinations for most travelers.

While not mandatory, comprehensive travel insurance is highly recommended for:

• Medical emergencies and evacuation
• Trip cancellations and interruptions
• Lost or stolen belongings
• Adventure activities
• Emergency assistance services

Vietnam has good healthcare facilities in major cities, but medical costs can be high for visitors without insurance.

In addition to standard requirements, business travelers need:

• Business invitation letter from Vietnamese company
• Company registration documents
• Letter from employer stating purpose of visit
• Proof of business meetings or conferences
• Trade license or professional credentials (if applicable)

No, you must apply for a business eVisa if you plan to:

• Attend business meetings
• Participate in conferences or trade shows
• Conduct commercial activities
• Explore business opportunities

Using a tourist eVisa for business purposes may result in entry denial or visa violations.

Yes, if you're transiting through Vietnam, you may need a transit visa depending on:

• Your nationality
• Length of transit
• Whether you're leaving the airport

Transit Requirements:

• Short transits (under 24 hours, not leaving airport): May not need visa
• Longer transits or leaving airport: Transit visa required
• Check specific requirements for your situation

If your travel plans change:

• Travel Dates: Contact our support team. Some date changes may be possible
• Entry Point: Usually not changeable, but check with immigration
• Cancellation: Government fees are generally non-refundable

Best Practice: Apply for your eVisa close to your actual travel dates to minimize the need for changes.

A Vietnam eVisa only allows entry to Vietnam. To visit other countries, you'll need:

• Separate visas for each destination
• Check visa requirements for neighboring countries (Cambodia, Laos, Thailand, etc.)
• Some countries may have visa-on-arrival options

Southeast Asia Travel: Consider visa requirements for multiple countries if planning a regional trip.

Your passport should stay valid long enough beyond the trip, not just on the day of arrival.

Renew early if your passport is damaged, water-marked, badly worn, or difficult to read.

The passport used in the eVisa application should be the exact passport you present at check-in and arrival. If the passport changes after application, you need to re-check whether the approval is still usable.

• Keep a printed copy of the approval.
• Also keep a digital copy in email and on your phone.
• Do not assume every check-in or border moment will be smooth with phone-only proof.

In real travel conditions, delays often happen because of:

• low phone battery;
• no signal or poor airport connectivity;
• slow file loading;
• staff preferring paper proof for quick checking.

Printing the approval is a simple way to remove a preventable problem from the trip.

Before you travel, confirm that the print shows:

• your full name;
• passport number;
• dates and entry details;
• any code or reference information clearly enough to read.

If the print is faded, cropped, or unclear, print a cleaner version before heading to the airport.

Treat the printed approval as part of your travel document set, alongside your passport and itinerary. For the broader checklist, review the live Vietnam visa requirements page. If you are still preparing the application itself, continue to the secure application flow.

Yes. You can complete the Vietnam eVisa application online, upload required documents, and pay securely through the application flow. Common options include: Tourist Evisa (Single Entry for 90 days) / Tourist Evisa (Multiple Entries for 90 days) / Business Evisa (Single Entry for 90 days).

Most applicants need a valid passport, a compliant passport-style photo, travel details, and accommodation information for Vietnam. Some routes also require invitation, sponsor, financial, or itinerary evidence, so it is important to match your uploads to the exact visa type you selected and verify the live checklist before payment.

Vietnam currently supports Single Entry and Multiple Entries. The option available to you depends on the visa type and eligibility. Typical stay duration: 90 days or 90 days.

For Vietnam, many travelers enter intended flight details rather than fully paid tickets, but exact booking expectations vary by visa type and nationality. Confirm what the Vietnam application asks for before you pay, and keep your onward or return plan consistent with the travel dates on your file.

Accommodation details are commonly requested for Vietnam, so be ready to provide a hotel booking, host address, or invitation depending on your trip type. Keep the address and dates aligned with the rest of your Asia Pacific itinerary so the application is reviewed without inconsistencies.

Yes, when your trip type requires sponsor or host details. Invitation documents may strengthen the file for business or private-visit purposes.

Plan for at least one blank passport page for most Vietnam trips, and keep two blank pages when possible if your route could involve extra entry/exit stamps, overland borders, or additional immigration checks. The practical goal is to make sure officers have enough clear space to stamp your passport without questioning whether the document is travel-ready.

Do not rely on blank pages alone:

• confirm the separate passport validity rule before you apply;
• renew early if your passport is nearly full, damaged, or close to expiry;
• keep your visa approval, flights, and accommodation details aligned with the same passport.

Use the live Vietnam visa requirements before travel if you want the full checklist in one place.

Your passport should usually stay valid for at least 6 months beyond your trip to Vietnam, but you should check the exact rule for your nationality and visa route before submitting the application. Border officers and airlines look at both validity and physical passport condition, so a passport that is near expiry, damaged, or almost full can still create problems even if your visa is approved.

Before you travel:

• make sure the passport number and spelling in your application exactly match the passport you will carry;
• check the separate blank passport page requirement;
• renew early if your passport is worn, water-damaged, or close to the minimum validity threshold.

For the latest document checklist, review Vietnam visa requirements.

Yes. For Vietnam, each traveler including minors normally needs an individual eVisa approval unless a specific exemption is published by the authorities. Apply per child with their own passport and photo, and keep their details consistent with the adult itinerary so the whole Asia Pacific trip is reviewed without mismatches.

Minor corrections may be possible if you catch the mistake early, but once a Vietnam eVisa application is already under review you may need to submit a fresh application with corrected details. The most serious errors are usually passport number, name order, date of birth, nationality, and travel dates that no longer match your supporting documents.

If you spot an error:

• stop using the incorrect confirmation as if it were final approval;
• contact the portal or support team with your reference number and the exact field that is wrong;
• be ready to reapply if the authority does not allow edits after submission.

Before paying again, re-check the destination checklist on Vietnam visa requirements so the same mistake does not repeat.

A torn, water-damaged, or unreadable passport can cause a Vietnam eVisa rejection or boarding denial even after approval, because officers check both your data and the physical condition of the document. Renew the passport before applying if the photo page is unclear, the machine-readable zone is worn, or pages are loose — particularly when entering Asia Pacific, where document checks can be strict.

Digital proof of your Vietnam eVisa may be accepted in some cases, but a printed backup is safer in case your phone battery, connectivity, or app access fails at check-in or Asia Pacific immigration. Treat the print copy as your fallback, not your only option.

Vietnam applications are assessed per person, so there is no single household form — each traveler needs their own passport details, photo, and documents that match the selected visa type. You can complete several Vietnam applications back-to-back in one session, which is convenient for families, but you submit and pay for each applicant individually.

Use a recent passport-style photo with a plain background, clear face visibility, and even lighting, then match the exact upload format and size shown in the Vietnam application form. Because Vietnam eVisa decisions are made from your uploaded file, a blurry or non-compliant photo is one of the most common causes of delay for Asia Pacific applications, so review the image quality before you submit.

Carrying a printed Vietnam eVisa is strongly recommended even where digital copies are accepted, because airline check-in staff and Asia Pacific border officers may still ask for paper proof. Keep the printout together with your passport and accommodation details so check-in and arrival go smoothly.

Typical reasons include incomplete forms, passport mismatch, poor document quality, ineligible nationality, or unclear travel purpose.

You can usually track your Vietnam eVisa status through the application portal using the same reference details, passport information, and contact email used at submission. Common status stages include submitted, under review, approved, or action needed if more information is required.

If your status does not move as expected:

• check your inbox and spam folder for requests for extra documents;
• confirm that payment completed successfully;
• keep your passport and application reference ready before contacting support.

For a full pre-travel checklist while you wait, review Vietnam visa requirements and the Vietnam FAQ hub.

Yes. A printed copy is strongly recommended for smoother airline and immigration checks, especially when device or connectivity issues occur.