PrivacyPolicy
Learn how we collect, use, and protect your personal information with transparency and security
Introduction
United eVisa Services Immigration Assistance Service ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at unitedevisa.com and use our United eVisa Services Immigration Assistance.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
2.1 Personal Information
We collect personal information that you provide directly to us, including:
Identification Information
Full name, date of birth, nationality, passport details
Contact Information
Email address, phone number, mailing address
Travel Information
Travel dates, purpose of visit, accommodation details
Payment Information
Credit card details, billing address (securely processed)
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
2.3 Information from Third Parties
We may receive information from third parties, including:
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- Process visa applications
- Verify identity and documents
- Process payments
- Send confirmation emails
Customer Support
- Respond to inquiries
- Provide technical support
- Resolve issues
- Send updates, including email and (where you have opted in) SMS communications about your inquiries or applications
Website Improvement
- Analyze usage patterns
- Improve user experience
- Fix technical issues
- Optimize performance
Legal Compliance
- Comply with laws
- Prevent fraud
- Protect rights
- Maintain security
Legal Basis for Processing
SMS Communications & Consent
If you optionally consent, we may send you informational SMS text messages related to your inquiries, application status, document requests, and support follow-ups. Message and data rates may apply, and messaging frequency may vary based on your activity.
You may withdraw your consent at any time by replying STOP to any message. For assistance, reply HELP or contact our support team. SMS consent is not required to purchase our services, and you may always use government websites directly without our assistance.
We treat your mobile phone number and SMS opt-in information as sensitive contact data. We do not sell, rent, or share your mobile opt-in or text message consent with third parties or affiliates for their own marketing purposes. Where necessary to deliver messages (for example, via an SMS gateway provider), we share only what is needed under agreements that require those providers to protect your information.
For more details on how to manage your SMS preferences, please visit our SMS Preferences and SMS Disclaimer pages.
Data Security
Technical Measures
- • SSL/TLS encryption
- • Secure data centers
- • Regular security updates
- • Access controls
Organizational Measures
- • Employee training
- • Data access policies
- • Incident response plans
- • Regular audits
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access & Portability
Request access to your data and receive a copy in a portable format.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information (subject to legal requirements).
Restriction
Request restriction of processing in certain circumstances.
Objection
Object to processing based on legitimate interests.
Withdraw Consent
Withdraw consent for processing based on consent.
To exercise these rights, please contact us using the information provided in the Contact section below.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Prevent fraud and ensure security
Children's Privacy
Age Restriction
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: visa@unitedevisa.com
Phone: +1 323 286 4541
General Privacy Inquiries
Email: visa@unitedevisa.com
Address: United eVisa Services Immigration Assistance Service
1308 E Colorado Blvd
#2244
Pasadena, CA 91106
Additional Information
For information about how we use cookies and similar technologies, please read our Cookie Policy. For information about our compliance with EU regulations, please read our Digital Services Act page.